AI specialist or virtual assistant?

If you're drowning in routine work, the two usual answers are a virtual assistant (a person, working remotely, often part-time) or an AI specialist (software that owns one part of the business). They're good at different things.

Where an AI specialist is stronger

• Hours. It checks every item every day, including weekends, and raises urgent problems at any hour you allow.
• Scale. 50 items or 5,000 makes no difference to how thoroughly it works.
• Consistency. The same rules, applied the same way, every time.
• Cost. A fraction of a person's hourly rate, with no hiring, training or cover for holidays.
• Data. It reads your systems directly, so nothing gets lost copying numbers between spreadsheets.

Where a person is stronger

• Relationships. Negotiating with a supplier, calming an upset customer.
• Judgement on things that aren't in the data. A rumour that a supplier is in trouble, a hunch about a trend.
• Physical work. Counting stock, packing orders.
• Odd jobs that change every day.

The best setup uses both

Let the AI specialist do the repetitive, data heavy part of a job every day, and let your people spend their time on the decisions and the relationships. With wurkkin, Cathy (with her Reorder planning duty) prepares each order and explains why; a person on your team approves it and talks to the supplier.

A quick test

If a task follows the same steps every time and runs on data you already have, it's a job for an AI specialist. If it needs a phone call, a handshake or a judgement no spreadsheet could support, it's a job for a person.