Specialists, not chatbots
A chatbot or a generic AI agent waits for you to type, then tries its best at anything. A wurkkin AI Specialist is deeply trained for one job, turns up every day, and does that job precisely. Here's what that looks like, and where they stop and ask.
They start before you ask
Every morning each agent checks their part of the business, does the routine work, and prepares anything that needs a decision. You get one note.
Cathy's shift
Inventory manager · Full-time plan, example
- 07:58Clocked in. Synced 1,240 items from ShopifyStore watch0.3 h
- 08:01Forecast updated with this weekend's saleForecasting0.4 h
- 08:02Black tee (S) sells out in 9 days. Supplier takes 12Reorders0.2 h
- 08:04Order sheet ready: 240 units, Harbour Knit, $1,716.00Your OK0.3 h
- 08:06Invoice INV-1043 due Friday. Reminder setInvoices0.1 h
- 08:09Morning note sent to youTalk0.2 h
- Waiting for you
Cathy · example
“The new tote is selling twice as fast as I expected. Want me to bring the reorder forward a week?”
No prompts, no commands to learn. They say what they noticed in plain words and ask when something is unclear. Reply the way you'd reply to a colleague.
You choose how often they check in
Set per person. Working hours are respected; urgent alerts can be allowed out of hours.
1
Quiet
A summary on Monday. Nothing else.
2
Daily
A morning note with what matters today. Where most people start.
3
Attentive
The morning note, plus urgent alerts the moment they happen.
4
Hands-on
Adds a midday and an end of day check-in.
5
Every change
Adds an hourly digest of anything notable.
They follow your rules
Write a rule in your own words. It's turned into a check that code enforces, and you confirm it before it counts. Some rules Cathy follows today:
- Spending limits
- “Never spend more than $2,000 a month with one supplier.”
- Stock you always keep
- “Always keep at least two weeks of the gift sets.”
- Things to leave alone
- “Don't reorder the summer range.”
- Dates to avoid
- “No deliveries between 20 and 27 December.”
They ask when you want them to
You decide what needs your OK and how often they check in, from a Monday summary to every change. Write it in plain words, from 'ask before you send anything' to 'never spend over $500 with one supplier', and code enforces it. One thing you can't switch off: they never place an order or make a payment on their own.
- Placing an order
- Paying a bill or an invoice
- Refunds and discounts
- Changing prices or costs
- Ad spend and budgets
- Anything they're not sure about
The newest models, every week
Every week we test the newest models on the real work each agent does and move the team to the best performers. Your staff keep their names, their memory of your business, and your rules. They just get better at the job.
Tested
Newest models, on the real work
Kept
The best performer for each job
Unchanged
Your settings, memory and rules
Why the specialist model works
Ecommerce founders on specialists that act first and leave the decisions to them.
“I think the pricing model is particularly interesting. You're not paying for another five seats or an expensive software subscription that everyone barely uses. You're paying for actual work being done. That makes a lot more sense to me as a business owner.”
Andrew Collins, E-commerce Director, Consumer Goods Brand “The proactive part is the biggest differentiator. Most tools are reactive. You open them, look at a dashboard and decide what to do. Cathy flips that around. She does the reviewing and brings the important things to you. That's the kind of employee I want more of.”
David Parker, Founder, Electronics & Accessories Store “I like that wurkkin isn't trying to pretend one AI can do everything. Cathy has a specific responsibility and she's built around that job. I'd much rather have specialised employees who understand their work than one chatbot that claims to be able to do absolutely everything.”
Matthew Cooper, Founder, Food & Beverage E-commerce “What stood out to me was that the agents aren't supposed to replace your judgement. They do the groundwork, monitor things, prepare decisions and involve you where necessary. That's a much more sensible way of bringing AI into a business. I don't need something making financial decisions behind my back.”
Benjamin Hayes, Managing Partner, Multi-Brand E-commerce Business
Don't see what you're looking for?
Try Cathy on your own store, free for 7 days with no credit card needed, and write the review you wanted to read.